Cancellation & Refund Policy

Last updated: 5 October 2026

Cancellation

Pro is a one-time payment for a fixed period (1 month or 1 year). It does not renew automatically, so there is no subscription to cancel and you will never be charged again unless you choose to pay again.

Refunds

We give a full refund if:

• you were charged more than once for the same purchase,
• money was deducted but Pro was not activated within 24 hours, or
• you were charged an amount different from the price shown at checkout.

Apart from these cases, payments for a Pro period that has already been activated are not refundable.

How to ask

Write to us within 7 days of the payment with your username and the payment ID or transaction ID (shown in your payment receipt and on the Pro page under "My payments"). Approved refunds are sent to the original payment method within 5–7 working days.

Contact

• Operated by: Abdul Rehman
• Email: mindsoileder@gmail.com
• Address: Moradabad, Uttar Pradesh, India
• In-app support: open iTradeChart → account menu → Help, support and feedback (https://itradechart.com/chat?tab=support)